Scatterwin Privacy Policy

1. Information We Collect

When you register and use Scatterwin, we collect certain personal information that is necessary to operate your account and provide our services to you as a player based in the Philippines. This includes your full name, date of birth, email address, mobile number, and payment details such as your GCash or bank account information used for PHP deposits and withdrawals. We also collect technical data automatically — including your IP address, device type, browser version, and session activity — to keep the platform secure and functioning correctly on mobile and desktop devices. Identity verification documents may also be requested in order to comply with anti-money laundering regulations applicable in the Philippines. We only collect what is genuinely needed, and we do not ask for information beyond what is required to run your account safely. If you contact our support team, records of that communication may also be retained to help resolve future queries. You will always be informed of what is being collected at the point of data entry on our platform.

2. How We Use Your Information

The personal data we collect is used solely to deliver and improve the Scatterwin experience for Filipino players. Your account information is used to verify your identity, process your PHP deposits and withdrawals, and ensure that only you can access your account. Transactional data is used to detect and prevent fraud, money laundering, and other activities that may compromise the platform or other players. We may use your email address or mobile number to send you important account notifications, security alerts, or updates about promotions you have opted into — you can manage your communication preferences at any time from your account settings. Aggregated, anonymised data may be used internally to understand how players use the platform and to make improvements to the mobile experience and available markets. We do not use your personal data for purposes beyond what is stated in this policy, and we do not sell your data to third-party advertisers or marketing companies under any circumstances. Any new use of your data beyond what is described here will require your explicit consent before it takes effect.

3. Sharing Your Data

Scatterwin does not sell, rent, or trade your personal information to any outside party for commercial purposes. We may share your data with trusted third-party service providers who assist us in operating the platform — such as payment processors handling your PHP transactions, identity verification partners, and technical infrastructure providers — but these partners are bound by strict data protection agreements and may only use your data for the specific purpose for which it was shared. In certain circumstances, we may be legally required to disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if ordered to do so under applicable law. If Scatterwin undergoes a corporate restructuring or acquisition, your data may be transferred as part of that process, and you will be notified of any such change in advance. All third parties we work with are required to handle your data in accordance with standards consistent with this privacy policy. We will never share your data with third parties for their own marketing purposes without your clear and informed consent.

4. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterwards as required by law or for legitimate business purposes. Under Philippine anti-money laundering regulations, certain transaction records must be kept for a minimum period regardless of account status. If you close your account, we will delete or anonymise your personal information within a reasonable timeframe, except for records we are legally obligated to retain. Data collected for identity verification purposes may be held for longer in accordance with regulatory requirements. You may request confirmation of how long specific categories of your data are held by contacting our support team. We take reasonable steps to ensure that data we no longer need is securely destroyed and cannot be recovered or accessed after deletion.

5. Cookies and Tracking

Scatterwin uses cookies and similar tracking technologies to ensure the platform works correctly and to improve your experience as a Filipino player. Essential cookies are necessary for core platform functions such as keeping you logged in, remembering your preferences, and maintaining a secure session. We also use analytical cookies to understand how players navigate the site so we can identify areas for improvement — this data is aggregated and does not personally identify you. You can control cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to use certain features of the platform. We do not use cookies to build advertising profiles or to track your activity across unrelated third-party websites. Any updates to how we use cookies will be reflected in this policy, and where required, we will seek your consent before placing non-essential cookies on your device.

6. Your Rights as a Filipino Player

As a player in the Philippines, you have the right to access the personal data we hold about you at any time by submitting a request through our support team. You have the right to request corrections if any of your personal information is inaccurate or out of date, and we will update our records promptly. You also have the right to request deletion of your personal data, subject to any legal obligations we have to retain certain records under Philippine law. If you believe your data has been handled incorrectly, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. You may also withdraw any consent you have previously given for optional data processing activities, such as receiving promotional communications, at any time without penalty. We are committed to responding to all data rights requests within a reasonable timeframe and will keep you informed throughout the process. For any privacy-related concerns, please reach out to our support team directly.

7. Security Measures

Scatterwin takes the security of your personal data seriously and employs a range of technical and organisational measures to protect it from unauthorised access, disclosure, or loss. All data transmitted between your device and our platform is encrypted using industry-standard protocols, ensuring that your login credentials and financial information cannot be intercepted in transit. We use secure, access-controlled servers and regularly review our security practices to stay ahead of emerging threats. Our team undergoes data protection training to ensure that your information is handled responsibly at every level of the organisation. Despite these measures, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your Scatterwin account and to log out when using shared devices. If you suspect any unauthorised access to your account or a potential security breach, contact our support team immediately so we can take swift action to protect your data and funds.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or legal requirements that apply in the Philippines. When we make significant changes, we will notify you through a prominent notice on the platform or by email, and the updated date at the top of this page will be revised accordingly. Continued use of Scatterwin after an updated policy has been posted constitutes your acceptance of the revised terms. We encourage you to review this page periodically so you remain informed about how your personal data is being protected. If you have questions about any aspect of this policy or the way your data is handled, you can find additional guidance on our FAQ page or by contacting our support team directly.